Contact Us
We’re Here to Help
At Noravumi, we’re committed to bringing you comfortable home essentials and an easy, enjoyable shopping experience.
Whether you have questions about our weighted blankets, sheets, pillows, or sleep masks, or need help with an order, shipping, or after-sales support, our customer support team is happy to assist.
Customer Support
We can help with:
- Product Questions: Materials, sizes, colors, features, and care instructions.
- Shopping Advice: Guidance on choosing bedding that suits your needs.
- Orders & Shipping: Order status, tracking, and delivery questions.
- Returns & Refunds: Our 30-day return policy, return requests, and refund inquiries.
- After-Sales Support: Damaged, incorrect, or missing items, and other order issues.
For order inquiries, please include your order number and the email address used at checkout. If there is an issue with a product, we recommend attaching relevant photos so we can help resolve it more quickly.
Contact Information
- info@noravumi.com
- Phone
- +1 (314)696-4712
- Company Address
- 5918 Briarmist Pl, Saint Louis, MO 63128-4426 USA
- Customer Service Hours
- Monday to Friday 9:00AM-5:00PM CST
- Response Time
- We aim to respond within 24 hours.
- Order Processing Time
- Orders are typically processed within 1–2 calendar days. Shipping time is additional.
Send Us a Message
If you have a question or need assistance, please complete the contact form or email us. Our team will be in touch as soon as possible.
Thank you for choosing Noravumi. We look forward to bringing you a warm, comfortable, and reassuring shopping experience.
Noravumi Customer Support Team
